Frequently Asked Questions

How much do you charge for shipping?
We offer free shipping on all orders within the United Kingdom. See our Shipping Policy.

When can I return my items?
You can return your order within 30 days after receiving it. For more details visit our Return and Refund Policy.

How long does it take to process a refund?
Refunds are issued within 7 days after we’ve received and inspected the returned item. The refund will be processed to your original payment method.

I want to cancel my order. What should I do?
If you wish to cancel your order, contact us as soon as possible at info@britexplorer.com. Please note that we cannot guarantee cancellations once the order has been processed.

Business Information
Brit Explorer is operated by Own Ecom Ltd, a company registered in the United Kingdom.

Address:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ

Company Number: 16247802

DUNS: 233522674

Email: info@britexplorer.com
Phone: +447520643047

Business Hours:
Monday - Friday, 08:00 - 17:00 GMT